Acess Real-Time Indicators Straight From Your Dashboard

Your platform dashboard is the coffee view that you need to gear up for the day. Access all real-time alerts in a single view. Automate your customer success early warning system.

Create Complex And Nested Alerts To Derive The Right Indicator

Turn the lagging indicators into leading indicators by creating complex rules across stakeholders changes, usage drop, contract expiration, milestones and many more.

Take Actions Instantly From The Early Warning View

Let the alert not be wasted. Take action straight from your dashboard - create task, a ticket, send a communication, notify team, or dive deeper to get the root cause. Everything that you need to turn red to green!

SEAMLESS INTEGRATIONS

Connect your apps to get the highest quality health scores.

Seamlessly Integrate your apps into your team's workflows with SmartKapture.
+More!

Check Out Other Related Features

PLAYBOOKS
(SUCCESS PLAYS)

Deliver consistent customer experiences and repeatable success with step-by-step prescriptive best practices.

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AUGMENTED
INTELLIGENCE

Improve customer success operations with humanized tech intelligence to deliver unparalleled outcomes.

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360 VIEW OF
CUSTOMER

Create right operational view across financials, CRM, support and usage. Get insights by phases, subscription tiers and drill down by CSM portfolios.

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CUSTOMER
SURVEY

Configure multi-category survey and pulse feedback. Manage feature feedback, CSAT, NPS using our powerful trigger driven engine.

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PRODUCT ADOPTION

Drive adoption and usage through the lifecycle. Leverage trigger driven in-application guidance.

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CUSTOMER
CAMPAIGNS

Every touchpoint matters. Configure multi-channel communication including in-application to make the experience real time.

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CUSTOMER
SEGMENTATION

Get granular. Create population sets across accounts and user base. Event, trigger, demographics, device, browser. We have you covered!

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CUSTOMER
HEALTH DASHBOARD

Make this relevant for you.
Easy configuration across
parameters and phases.

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CUSTOMER SUCCESS
AUTOMATION

Manage your tech-touch customers end-end. Easy configurations for multi-channel touchpoints.

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CUSTOMER SUCCESS
OPERATIONS

Who does what by when? Create, manage and track tasks across teams. Integrate your task management tool for a seamless experience.

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ACCOUNT
INTELLIGENCE

Save time and be more proactive and less reactive with over 20+ real-time, automated alerts, and identify at-risk clients and growth opportunities wit

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CUSTOMER
TOUCHPOINTS

Save time and effort while managing, analyzing, and optimizing your customer interactions with touchpoint management.

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Faster onboarding.
Less churn.

Find out how.

Book a 30 minute demo with one of our customer success experts today.
Schedule a Demo

Join our community of successfull customers.

Resources & Insights

NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Listen wherever you get your podcasts.

View Episodes

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

View Blog

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

View Results